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Taxi, Ambulance, Breakdown, Emergency &/Other Response Vehicles

  • 30 days start up from receipt

V8 Performance

  • No warranty

Engines & Sub Assemblies

  • 4Y engine - start up warranty
  • 6 Months all vehicles except taxi/ambulance/response vehicles.
  • Must have service record

All others

  • 6 months or 20,000km, whichever occurs first

Warranty

Covers manufacturing defect subject to the part being installed by a qualified mechanic/technician (with verifiable certification) and/or RMI member/approved workshop (with valid membership) that is competent, experienced and proficient in installing the relevant part. Turbo parts are subject to being assembled by a qualified turbo technician. Root cause of the problem must be identified and solved before installing the new part, i.e., repair the problem before repairing the symptom. Service & all essential ancillary replaced parts records must be available Further terms and conditions, click here to see our warranty page.

Delivery

  • Shipping cost quote before checkout
    • Add the items needed to the cart
    • Click on the cart icon at the top right to open the cart
    • Select shipping address and click the "Continue" button which will lead to the "Shipping & Payment Method" step where available shipping options are displayed
  • Dispatch
    • Orders are processed according to a 4 step procedure, for full details click here
    • Orders by 13pm are processed same day on business days which are Monday to Friday. Couriers do not work on weekends, public holidays, therefore, orders received during the weekend are processed the next working day. Festive period delays are to be expected.
    • Delivery times are as per the selected service, which are estimates, and items may be delivered earlier or later than the specified times. While we and the couriers will make every effort to ensure orders are delivered according to the specified time, the customer absolve us from any delays that are beyond our control. Delivery to outlying areas take longer for delivery.
    • International delivery is available via FedEx and depends on the selected service. Please allow extra time to account for any unforeseen delays or customs delays.
    • Customer is responsible for all customs taxes, duties, administration, agent and any other clearance fees for their chosen country of delivery. Under no circumstances will we cover any costs. Should an item be returned due to customer's failure to clear, any costs encumbered to receive the goods will be borne by the customer.
    • Tracking numbers are provided when they become available to us.
    • We do not allow customers to arrange their own courier unless it is for a bulk order that has been palatalized which prior arrangements will have to be made.
  • Bulk orders
    • Such orders may require palatizing which is cheaper, but may result in a delay as some couriers require a 24 hour notice to collect a pallet. Should an order need to be palatalized, please contact us first to confirm and advise us if delivery is required by a tail lift truck. Customer must ensure they have the facility and equipment to handle a pallet.

Further terms and conditions apply, for full details click here

Returns

  • Not Eligible
    • Correctly supplied goods.
  • Eligible
    • Incorrectly supplied goods
    • Damaged on arrival
    • In the above 2 scenarios, do not reject delivery, we will arrange collection or seek the customers assistance to return. Item will be either exchanged, credited or payment refunded.

Further terms and conditions apply, for full details click here

Send Us An Email

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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